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Member Service:
- Providing exceptional customer service to members, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Familiarity with Costco's membership policies, benefits, and services.
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Sales:
- Demonstrating the ability to meet and exceed sales targets through effective product knowledge, upselling, and customer engagement techniques.
- Experience in promoting Costco's products and services to members.
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Merchandising:
- Proficiency in maintaining a visually appealing and organized store layout, including product displays, signage, and promotional materials.
- Collaborating with management to implement merchandising strategies and seasonal promotions.
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Inventory Control:
- Skilled in inventory management practices, including receiving, stocking, and monitoring inventory levels to ensure adequate supply and minimize shrinkage.
- Conducting regular inventory counts and reconciling discrepancies.
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Tire Technician:
- Expertise in performing tire installations, rotations, repairs, and maintenance services for members' vehicles.
- Adhering to safety protocols and industry standards in tire service operations.
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Supervision:
- Leadership experience as a supervisor, overseeing and guiding team members in daily tasks, performance management, and training initiatives.
- Ability to delegate responsibilities effectively and maintain a cohesive and productive work environment.
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Problem-solving:
- Proven track record of resolving member complaints, addressing operational challenges, and implementing solutions to enhance efficiency and customer satisfaction.
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Teamwork:
- Collaborating with colleagues across departments to achieve common goals, support store operations, and deliver excellent service to members.
- Contributing positively to team morale and fostering a culture of teamwork and mutual support.